Privacy Policy - West Kensington Man with Van

At West Kensington Man with Van, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect falls into the following categories:

Personal Data: Includes your name, email address, phone number, and physical address.
Usage Data: Information about how you access and use our services.
Tracking & Cookies Data: Data collected through cookies and similar tracking technologies.

Personal Data

Your personal data is essential for us to deliver our services effectively. We collect this information when you:

Book our moving services through our platform.
Contact us for inquiries or support.
Subscribe to our newsletters or updates.

Usage Data

Usage data helps us understand how our services are being used, enabling us to enhance your experience. This data may include:

Pages you visit on our platform.
The duration of your visit.
Your interactions with our content.

Tracking & Cookies Data

We use cookies and similar technologies to track your activity on our platform. Cookies help us:

Remember your preferences and settings.
Understand which parts of our website are most popular.
Provide a personalized experience.

How We Use Your Information

Your data is used to enhance and personalize your experience with us. The primary purposes include:

Service Provision: To perform and manage our moving services.
Communication: To contact you with service-related information and updates.
Improvement: To analyze and improve our services based on your usage.
Marketing: To send promotional materials, if you have opted in.

Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third-party companies that assist us in operating our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business.

Data Security

Protecting your information is paramount. We implement a variety of security measures to ensure the safety of your data, including:

Encryption of sensitive data.
Regular security assessments.
Access controls to limit data exposure.
Secure servers and infrastructure.

Your Rights and Choices

You have the right to access, modify, or delete your personal information. Additionally, you can:

Opt-Out: Choose not to receive marketing communications.
Data Access: Request a copy of the personal data we hold about you.
Data Correction: Update or correct any inaccurate personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to monitor and analyze trends, administer the site, track users' movements, and gather demographic information. You have the option to disable cookies through your browser settings, but this may affect the functionality of our services.

Policy Acceptance

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.

Limitation of Liability

While we strive to protect your personal information, we cannot guarantee its absolute security. We are not liable for any unauthorized access to or disclosure of your data, except as required by law.

Data Protection Officer

Although we have not included specific contact information per your request, our Data Protection Officer oversees our data privacy strategy and its implementation to ensure compliance with legal obligations.